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How Does A Payment Page Influence Purchasing Decisions?

Category: Ecommerce

Payment Page Influence Purchasing Decisions

Payment Page Influence Purchasing Decisions

Introduction

With the development and advancement in e-commerce, the online payment methods have seen a massive increase across the globe. Now, a customer has multiple options to complete an online transaction and a number of factors to consider the favoured option. The payment page design of a website is one of the key determinants while making a choice. A user-friendly payment page saves a lot of time and enables smooth transactions. Have you all experienced a complex payment page which takes a lot of time and is difficult to operate? This could actually lead to incomplete transactions and ultimately lead to a loss of customer-base.

Since the payment page is the last step of a purchase, it is essential to have an effective and simple checkout process. So, what goes into building a frictionless payment page? In this article, we will reveal some of the best payment page design examples that will encourage customers to make frequent purchases. Read on.

What Goes In A Good Payment Page?

If you want to know about the best checkout page, you need to explore multiple payment page design options. The checkout page design you choose depends on your preferences. You can also take the help of expert web designers for the best results.

Browsing through templates will also help you to come up with a personalized payment page. A smooth UI makes it easier for customers to navigate the website. Let us look at the different payment page designs:

Payment Page Design Examples

  • Figma

Figma is one of the best examples of a user-friendly design. The payment information is minimal. As a seller, the only field you need to access is entering details of the credit or debit card..

All other information is extraneous. With customization, you can keep the payment form as simple as possible. Figma known for its simple and sleek payment gateway design makes it easier for customers to make purchases.

  • Dribble

The biggest benefit of this design is that it highlights simplicity with an eye-catchy interface.

Dribble’s checkout design has an intuitive user interface that keeps the information field minimum for the customers. This makes it more likely for customers to complete the process and make a purchase.

It is critical for your business to keep the checkout page as simple as possible to motivate the customers to complete the payment process. The payment page provides an organized and clean format with inviting colors.

  • Nike

The feature of the product image appearing at the checkout makes it easier for customers to review what they are buying before completing the transaction.

Nike uses the three-step process and creates a display where all steps are on a single page. This eliminates the use of multiple pages to complete a transaction.

  • Minimalist Page Idea

The minimalist design is the same as the Nike design, which displays the item on the checkout page and attracts the customers further about the purchase. The design utilizes the space between the images and texts beautifully.

With everything on one page, customers find it convenient to make a purchase.

  • Apple

The checkout page of Apple has a simple white background. All you can see are the blue call-to-action buttons. It makes it easier for the customers to know what action Apple wants them to take. Customers do not need to sign up before buying any product. They can shop as guests, reducing the cart abandonment problem.

Also Read: How to Integrate Payment System Into the Existing App

  • Nixon

Customers generally go through several steps before completing the checkout process. Sometimes, it is longer than expected. Hence, Nixon uses the progress bar at the top of the page to show customers the development of the purchasing process.

  • eBags

The elegant and simple layout makes the payment page design sleek and stylish. Customers can customize their cart when buying the products. The website clearly says which information is mandatory for customers to fill. To make it even better, eBags have a live chat option, allowing customers to ask questions and get answers immediately during the shopping experience. Many customers can get points with each upcoming purchase.

How to Optimize The Payment Page?

For a great payment gateway page design, the idea should be to eventually increase sales and reduce the number of unsuccessful transactions. You can optimize the payment page in the following ways:

  • Usability

The primary goal of the usability analysis is in the number of steps and actions from the moment you click the pay button until the payment completes. It is essential to reduce the number of steps, structure them logically, and arrange the essential elements in a sequence convenient for human perception. The buyer must understand the type of button that should be pressed at a given time to move towards the purchase completion.

  • Financial Security

The payment page should be individually generated for each transaction. User data should be reliably protected from intruders. Whenever the billing details and personal information of the customer are involved in the checkout process, it is necessary to consider the precautions to keep the information secure.

Also Read: How to Increase Alternative Checkout Options

Conclusion

To conclude, if you are facing issues with making purchases online and are confused about what to do, an easy-to-use and simple payment page design can be a safe solution.

Integrate Recurring Payments

Integrate Recurring Payments

In the modern ecosystem, customers have understood the benefits of paying to access a product rather than owning it outright. The subscription and recurring revenue model have taken over the one-time sales model with more companies providing recurring payment services. If you’re new to this developing payment system, this article will provide you with an overview of the payment model, and how you can integrate it into your system, and make profits.

What is the Recurring Payment Model?

In a recurring payment business model, the vendor provides access to their services or products for a recurring fee charged at regular intervals. Once popular for magazine or newspaper subscriptions and gym memberships, recurring payments are becoming common for other industries as well.

Recurring payments are automatic payments that appear once a customer authorises the merchant to charge for a product or service on a predefined schedule. If done correctly, recurring payments can save a lot of time for the business and help in retaining customers. With recurring payments, merchants wouldn’t need to raise payment requests every time. With the consent of the customer to charge their card, the payments can be done automatically on an ongoing basis.

How to Start Accepting Recurring Payments?

To adopt the recurring payment model, you’ll need two blocks: billing logic and payment processing. Billing logic calculates the price for the product taking into account several factors while the payment processing block executes the actual transaction by charging the customer’s card.

Also Read: 5 Common Payment Processing Challenges Small Businesses Face

If you have a billing engine in place then you can start accepting recurring payments with the help of a payment processor. Being an all-in-one payment solution, payment gateways are suitable for this payment method. They can automate the recurring billing system and help you scale your subscription business.

In addition to selecting a payment gateway, you need to decide which method to offer customers. It’ll depend largely on your customer base and how they like to make payments. Once the payment aspect is cleared, it’s time to decide on the billing software. Good recurring billing software can easily integrate with your payment processor, support one-time payments, and make the whole process agile and hassle-free for your customers.

Also Read: Understanding the difference between a payment gateway and a payment processor

How to Integrate Recurring Payments?

  1. The first step is to select the appropriate payment gateway that you want to integrate. Choosing the payment gateway depends on several different factors relating to your business. Select a payment gateway that supports international payments and can accept foreign currencies.
  2. Select a recurring billing software that can generate invoices, perform checkout, integrate accounts, team dashboard, PCI compliance, transactional emails, and more.
  3. After integration, customise the tools to match your business.
  4. Perform testing to make sure that the integration works fine.
  5. Set up a notification and reminder system that notifies your customers about upcoming payments and has a clear understanding of how the recurring payments work.

Benefits of the Recurring Payments Model

Predictable Revenue

Traditional businesses are subject to market fluctuations. With recurring payments, organisations always have a steady source of revenue at regular intervals. This helps businesses to plan their expenses, stock inventory, spend on marketing, and create growth strategies.

Attract More Customers

The premise of paying less money across intervals instead of paying too much at once has enticed customers for a long time. By dividing the payment options into smaller chunks, you can attract more customers and reduce their price barrier. Subscriptions and EMIs are a great way to offer products and make them more accessible to customers. So while the monthly payment might not impact them much, they can end up giving you more money over the entire term.

Customer Retention

Repeat customers make up a huge chunk of the market for businesses. Pitching your product to new customers every time for just one sale isn’t that economical. Selling those same products to existing customers, however, isn’t that difficult as they are already familiar with your products and don’t have to go through the entire process again. In fact, retaining customers has been found to be five times cheaper than acquiring new ones.

Speeds Up Transactions

Once it is set up, billing gets automated and requires little to no maintenance. There’s no need to start a new payment, every month. Once a date is defined by the customer and a payment method is selected, money transfer happens automatically.

Takeaway

The recurring payment system is becoming popular among customers as well as business owners. They provide a certain freedom to both the stakeholders and ensure that there is no disconnect in the service as long as timely payments are made. Integrating a recurring payment gateway like PayTabs will allow you to set up scheduled payments with your customers and maintain a steady stream of income every month. It supports multiple payment methods so that your customer can pay for your goods or services however they like.

3D Secure Payment Gateway

3D Secure Payment Gateway

Every organisation is susceptible to data breaches and encounters them almost every day. Cybercriminals are always on the lookout for security lapses, and one of their favorite targets is collecting sensitive payment information of customers. They can then use this information to commit payment fraud and cause damage to customers as well as the brand.

Thankfully, you can protect your customers’ information from being breached or hacked by using a 3D Secure payment gateway. With online shopping and e-commerce on the rise, customers look for more secure processes, especially when it comes to payment, and a 3D secure payment gateway provides them the much-needed trust.

What is a 3D Payment Gateway?

To counter online identity fraud and instill more trust in customers’ minds about online transactions, major payment processors were invented with a preventive measure known as a 3D secure payment gateway. It adds another level of security to your payments and ensures that payments go through successfully without exposing any sensitive information. Visa’s Verified by Visa and MasterCard’s SecureCode are examples of 3D secure payments that you must be familiar with.

It is often referred to as 3DS payments because it uses 3 Domain Servers to secure your online transaction. The three domains are:

  • The Acquirer Domain: the merchant or the bank to which you’re paying.
  • The Issuer Domain: the organisation or bank that issued the card being used.
  • The Interoperability Domain: payment systems that bridge the gap between an Acquirer Domain and an Issuer Domain like Visa, MasterCard, and AmEx.

How Does a 3D Secure Payment Work?

3D secure gateways are responsible for making sure that every transaction is secure and carried out by the user himself. This is why the cardholder is often required to enter an OTP or a unique passcode known only to them. To understand how 3D Secure works, here are the steps in detail:

  1. The card information is collected first by asking the customer to enter the card data for their credit or debit card.
  2. Once the information is entered, the system checks if the card is already registered for 3D Secure or not.
  3. If the card supports 3D Secure and is enrolled in the system, the user is then redirected to a 3D secure page of the respective card provider.
  4. Now comes the additional verification step. Once the customer is on the provider’s website, they are asked to enter their unique password/pin or the one-time authentication code which is sent to their registered email address or phone number.
  5. Once the correct information is entered and verified, the user then goes back to the merchant’s website to confirm the payment.
  6. The user will then receive the ‘payment confirmed’ message. This marks the end of the payment process.

Why is 3D Secure Important ?

One of the biggest benefits of 3D secure payments is that it prevents any payment fraud or identity theft from happening for both users and merchants. As per a report by Deloitte, several organisations in the Middle East are struggling with online payment fraud, especially since the rise of the COVID-19 pandemic. Around 48% of the respondents, said that their organisation experienced more fraudulent activities this year than in previous years. This makes 3D Secure important for merchants as well.

3D Secure is especially beneficial for users thanks to its payment liability shift. The additional personal authentication step added in the 3D Secure process makes the issuing bank liable for any fraudulent chargebacks. So as a customer or a merchant, if you claim that an unauthorised payment occurred through your card, it’s the responsibility of the card provider to manage the refunds. Fewer chargebacks mean more money in your pocket. 3D Secure alleviates the resources associated with penalties, dispute management, and fees.

While 3D Secure payments are the gold standard for preventing payment fraud, it has slight drawbacks as well. The time taken for complete verification and payment discourages customers and is one of the biggest reasons for cart abandonment. To mitigate this issue, the 3D Secure process is being upgraded to 3D Secure 2.0.

What is 3D Secure 2.0 ?

With the help of 3D Secure 2.0, merchants wouldn’t have to choose to lower the risk of fraud or increase conversions. The improved 3D Secure protocol enhances the customer experience and facilitates the exchange of information between the three domains so that the process finishes quicker.

3DS 2.0 replaces the hassle of remembering passwords or waiting for OTPs by using a token-based authentication system that uses biometric identification like face or fingerprint. This process is much faster, as customers don’t need to wait for the payment provider’s website to open, there’s no need to remember so many passwords, and there are fewer steps to complete the purchase.

The new 3D Secure protocol is not just faster, it’s also more secure. It analyses more than 100 data points per transaction and provides an improved risk assessment. This increases the chances of fraud prevention as compared to the previous protocol. Merchants have experienced an 85% reduction in checkout time and a 70% reduction in cart abandonment rates by using 3DS 2.0.

Choose the Right Payment Gateway

Integrating a 3D Secure payment gateway has become a necessity for e-commerce businesses. Customers look for extra security while paying online and are generally concerned about their privacy and payment information. There are studies indicating that nearly one-third of cardholders won’t proceed with the payment if it is not completely secure. For merchants, this not only cuts into their business but also throws a bad light on their reputation.

Hence, it is important to choose the correct payment gateway for your business that not only implants a sense of security in the customer’s mind but is also fast and easy to set up. PayTabs is a leading next-gen payment solution that you can easily integrate with your e-commerce business. It ensures complete security during transactions and accepts several payment methods as well.

How to Integrate Payment System Into the Existing App

How to Integrate Payment System Into the Existing App
Two or three years ago, users preferred to choose and pay for online purchases from their desktops. However, statistics show that payments from mobile devices are almost equalized with more familiar payments from PCs. This trend is predicted to continue growing. That means mobile payments will soon become an industry standard.

There are several variants of social commerce payments: to connect aggregator’s or gateway’s services and be satisfied with an adaptive version or create your application with a smart payment mechanism. Below we will discuss in more detail how to integrate a payment system into existing apps.

What mobile apps exist?

There are two classifications of applications. The first classification divides apps into native and non-native by how they are developed. By default, native applications are those written using a native programming language (Java/Kotlin for Android, Swift/Objective C for iOS).

The second classification divides apps into native and hybrid based on where the main content is stored. In native apps, the application’s main functions are available offline; the server side stores, for example, only databases. Hybrid applications store data on the server and implement all functions not related to hardware (for example, catalogs and product cards in an online store application).

How to Integrate Payment System Into the Existing App

How to integrate the payment system into an application

So how to integrate the payment system into an app? Let’s discuss WebView, deep linking, aggregator/gateway API, and mobile SDK.

WebView

One of the most popular ways to integrate a payment system is when the user goes from the mobile app’s interface to the payment system’s interface.

WebView advantage is that it is easy to integrate. Almost all content and functionality are embedded into the app from your website. This option suits cross-platform apps.

WebView disadvantage is the possible loss of customers due to switching to an unfamiliar interface and difficulties with payment. WebView does not have access to browser cookies and authorization mechanisms for some payment methods, so paying for purchases is sometimes quite a painful process. It happens that the card data are not stored in cookies at all. People have to re-enter the data each time. And when paying with an electronic wallet, they also have to authorize themselves.

Deep linking

A deep linking is a one-click link that takes a person to a specific application screen. Example: You decide to buy a ticket for a concert on a landing page, click the “pay” button, and are redirected to the online app. Or, if you don’t have it installed, you are redirected to the app store to install it.

The advantage of deep linking is that the user is not afraid despite the transition to another application. People have used it a hundred times.

The advantage of deep linking is that the user leaves the current application and may not return to it. Additionally, deep linking does not always work as intended (especially on different devices). Another disadvantage is that if deep linking sends the customer to an app page he has never used, he or she is unlikely to make a purchase.

Integration with aggregator/gateway API

The differences from the payment process on the website are minimal. An agreement is signed with the aggregator to provide services for the app. The payment form is integrated via API. But in this case, you must implement all payment forms by hand (card data – number, date, CVC, email or phone number, etc.).

API integration has one significant disadvantage – a PCI DSS certificate, which you have to get to connect to the services of the payment system. PCI DSS is a security standard for all organizations that store, process, and transmit cardholder and/or other authentication data. This is difficult but doable for medium and small businesses, although it can be associated with weeks of testing the application for compliance with the necessary parameters.

PayTabs offers a Unified API Gateway (UAG), a flexible integration solution. It is optimum for empowering mobile banking and payment applications along with Digital Banks and Instant Payments.

Mobile SDK

The SDK is a software library for iOS and Android that makes life easier for app owners and developers. Unlike the API, which is more like ready-made building blocks, the functionality of the SDK is broader, comparable to a workshop full of different tools to create anything.

PCI DSS compliance is not required: the customers’ bank card data is not passed through the online store’s backend system, so there is no need to undergo certification. The company providing the SDK solution, like PayTabs, will do it. Payment takes place in the app’s native interface – the user does not need to go to the web.

PayTabs offers a plug-and-play SDK that facilitates seamless and secure payments via your mobile app.

Conclusion

You probably know that apps are expensive. But if your top competitors have had one for a long time, it’s worth thinking about: it’s more convenient for consumers to shop this way.If you don’t want to bother – WebView is fine, but from a UX point of view, it’s not the best solution (especially when paying for purchases). Mobile SDK is on a larger scale and will require more resources at the application creation stage, but the final result will be more viable and comfortable from the user’s point of view.

Alyse FalkAlyse Falk
Alyse Falk is a freelance writer with experience in digital marketing, technologies, content marketing, marketing trends, and branding strategies. Alyse also writes for several reputable sites where she shares her hints for creating content.

Online Payment Gateway Solutions

Online Payment Gateway Solutions

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The trend of online payments is on the rise in UAE. Ever since the onset of the pandemic, the trend of paying with cash has declined by more than 75%, while contactless and digital payments have doubled (nearly 98%) since 2020. The eCommerce industry in UAE has also exploded in the past couple of years, making it essential for businesses to integrate a payment gateway that allows consumers to pay online quickly and safely.

Payment gateways are a technology service that enables users to transfer money from their accounts to different users or to a merchant’s account to pay for something. The transfer happens digitally without any contact and provides users with various options for completing the payment. One of the biggest benefits of using a payment gateway is its security and the ability to accept payments from customers 24*7. This allows businesses to keep operating beyond their regular working hours as well. UAE is quickly developing in this digital space, and if you’re a business wanting to get ahead of the curve by accepting online payments, then this blog is for you.

Some of the Best Payment Gateways in the UAE

These are some of the best payment gateways that you can use in the UAE

1.PayTabs

 PayTabs provides omnichannel payment solutions to customers and is an online payment gateway recognized by both Mastercard and Visa. It has a simple documentation and onboarding process for merchants and provides a stellar dashboard that gives essential insight to merchants on a single screen.

2.Amazon Payment Services

 Amazon Payment Services offers customers different payment options in more than 8 countries, including payment in instalments. It not only monitors business performance but offers industry insights services as well.

3.Stripe

 Stripe is a famous payment gateway that is used in more than 135 countries across the world. It is known for its innovative solutions in preventing fraud, managing finances, payment processing, and more.

4.Telr

Telr is a PCI DSS Level 1 certified robust payment gateway that protects consumers from fraudulent activities. It can be customized easily according to your business requirements and supports business scaling.

5.CCAvenue

CCAvenue is a popular payment gateway in UAE that processes multiple currencies and has smart, dynamic routing. It integrates easily with your business and is cost-effective, thanks to a no-cost setup.

Factors to Consider While Selecting a Payment Gateway in UAE

Here are a few things that you should keep in mind while selecting a suitable payment gateway for your business.

1.Does it support international payments?

UAE is a humdrum of international activity with tourists and business owners from around the world. The possibility of a customer wanting to pay in a foreign currency is relatively high; hence you should work with a payment gateway that has issues accepting international payments from users. Not only will this make payments easier for clients, but it will also fuel your expansion plans and help reach a wider audience. If you plan on keeping the business local and only accepting payments in locally acceptable currencies, this factor shouldn’t affect you much.

2.Does it provide various payment options to users?

In 2023, there are several ways in which a user can decide to pay for a commodity or a service. Look for a payment gateway that provides different payment methods to the users so that they can pay for anything in their preferred method. Conduct some research to determine which payment methods your target audience likes the most and whether the payment gateway you’ve selected supports that payment method.

3.Does it provide a seamless user experience?

A payment gateway enhances customer experience and makes it easier for them to pay digitally. Its primary focus is to provide a friendly and seamless user experience that aids them during payment and makes the entire process more accessible, not the other way around. Try testing the interface of payment gateways yourself to determine how the users will perceive it and whether it matches your brand identity. You wouldn’t want customers to leave your website mid-transaction because of a complex payment portal.

4.How robust is its security?

Security should be the topmost concern while selecting your payment gateway. It is responsible for hundreds of transactions every hour and stores sensitive customer data. Since the customers trust you with their payments and data, it becomes necessary to integrate a payment gateway with robust security features. In a survey done by Visa, it was found that nearly 39% of consumers in the UAE have been victims of attempted online fraud. In the same report, Visa also states that after the pandemic and the increase in contactless digital payments, it is unlikely that cash will reach its previous heights of being the most preferred mode of payment any time soon. With security being such a big concern for customers, it becomes imperative that you instill trust in your consumers by partnering with a secure payment gateway.

5.How smooth is the integration process?

Payment gateway solutions are not just supposed to make life easier for customers but also make life easier for you. Once you’ve decided which payment gateway to choose based on its security and benefits, the next step is to determine how smooth is the integration process for that payment gateway. Select the one that offers hassle-free integration and provides customization options.

6.Is it cost-effective?

While incorporating an online gateway payment for your eCommerce business has several benefits, it is also important to perform a cost analysis. If you’re a start-up or a small business, choosing a cost-effective payment gateway that doesn’t affect your revenue negatively becomes necessary. Determine how much it will cost to set up the gateway, its maintenance, transaction fees, and other hidden costs so that it helps manage your business even when sales are rough.

Payment gateways specified in this article are quite popular in the UAE and have seen an increase in adoption in the past couple of years. Every payment gateway comes with pros and cons, and comparing each will provide a comprehensive idea of which payment gateway checks the most boxes for your business. PayTabs is an efficient payment gateway that processes payments quickly and offers different plans like start-up, growth, and enterprise according to their budget and business stage.