Self Onboarding Made Easy
Nobody likes paperwork. So we’re making it easier to onboard your business in real time. Refer to our simple checklist below and sign up to get started.
Onboarding Checklists
Please select your country and merchant category to know more about the requirements to on-board your business successfully
KYC Documents
Freelancer Certificate
Identification documents for the Freelancer / Owner: Government Issued Identification Document Passport Or National ID
Extracts of Bank statement, bank card or bank letter showing the Account Holder's Name, Account Number, IBAN, Account Currency
KYC Documents
Commercial Registration Certificate
Identification documents for the owner: Passport or National ID and Residence Permit or VISA copy (for non-KSA nationals only)
Identification documents for the Authorised Signatories/Managers if it different from the owner: Passport or National ID and Residence Permit or VISA copy (for non-KSA nationals only)
Proof of Address for Owner and Authorised signatories/Manager if it is different from the owner: National Address Certificate Or Utility Bill
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Commercial Registration Certificate
Articles of Association
Identification documents for each owner with more than 15% ownership: Passport, National ID and Residence Permit or VISA copy (for non-KSA nationals only)
Identification documents for authorised signatory and directors, if different from the owners: Passport, ID and Residence Permit or VISA copy (for non-KSA nationals only)
Proof of Address for Authorised signatories/Manager if it is different from the owner: National Address Certificate or Utility Bill
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Identification documents for authorised signatory and directors: Passport or National ID and Residence Permit or VISA copy (for non-KSA nationals only)
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
Commercial Registration
Articles of Association
KYC Documents
Charitable Organization Registration Document issued by relevant authority
Letter from the Ministry of Community Development to Central Bank to open account for collection of donations
Resolution appointing the Board of Directors, Chairman and Authorised Signatory
Identification documents for authorised signatory and Chairman: Passport, National ID and Residence Permit or VISA copy (for non-KSA nationals only)
Recent Audited Financial Statements
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Freelancer Certificate
Identification documents for the Freelancer / Owner: Passport, Emirates ID and Residence Permit or VISA copy (for non-UAE nationals only)
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Trade License: if the trade license is for general trading, click here to download/complete the ‘Activity Confirmation Form’
Memorandum and Articles of Association, Local Service Agent Contract, if applicable
Identification documents for the owner: Passport, Emirates ID and Residence Permit or VISA copy (for non-UAE nationals only)
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Memorandum and Articles of Association, Local Service Agent Contract, if applicable
Identification documents for each owner with more than 25% ownership: Passport, Emirates ID and Residence Permit or VISA copy (for non-UAE nationals only)
Identification documents for authorised signatory and directors, if different from the owners: Passport, Emirates ID and Residence Permit or VISA copy (for non-UAE nationals only)
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Trade License
Memorandum and Articles of Association
Identification documents for authorised signatory and directors: Passport, Emirates ID and Residence Permit or VISA copy (for non-UAE nationals only)
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Letter from the Ministry of Community Development to Central Bank to open account for collection of donations
Resolution appointing the Board of Directors, Chairman and Authorised Signatory
Identification documents for authorised signatory and Chairman: Passport, Emirates ID and Residence Permit or VISA copy (for non-UAE nationals only)
Recent Audited Financial Statements
Anti-Money Laundering and Combatting Financing of Terrorism (AML/CFT) policies, procedures, and controls description
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Identification documents for the Freelancer / Owner: Valid National ID
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
KYC Documents
Commercial Registration Certificate
Identification documents for the owner: National ID
Account Details: Bank Account Statement
TAX Card
KYC Documents
Commercial Registration Certificate
Memorandum of Association
Identification documents for each owner: National ID
TAX card
Account Details: Bank Account Statement
Shareholders documents with more than 25% ownership
KYC Documents
Commercial Registration Certificate or a Trade License
Tax Card
Memorandum/Articles of Association, any legal documents indicating the directors and authorized signatory details
Identification documents for authorised signatory and directors: Passport, Civil ID and Residence Permit or VISA copy (for none nationals only)
Account Details: bank account statement, Bank issued letter or online banking record or any other document displaying the IBAN, Business name, Account Number and Bank Name
Audited financial statements (Provided if not available publicly)
KYC Documents
N/A
For onboarding requirements in Oman, please email [email protected]
For onboarding requirements in Kuwait, please email [email protected]
For onboarding requirements in Jordan, please email [email protected]
For onboarding requirements in Iraq, please email [email protected] or [email protected]
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Website Requirements
Here’s a little guidance on what we’re looking for to have you accepting payments in no time!
Website contents reflect merchant permitted business activity as per Trade license/Commercial Registration.
Clear description of Products/ Services showcased to customers.
Clear pricing of products & services.
Website Terms and Conditions.
Policies (Shipping & Delivery, Refund, Cancellation, Privacy).
Contact info with Company Legal Name and Trade license/Commercial Registration number.
Domain Ownership Proof (Receipt of Domain) if ownership not publicly listed under whois.
Credit Card Scheme Logos (MasterCard/VISA).
Secured with an SSL Certificate.
Web Store Terms & Conditions (Sample Template)
Copy or download this sample template for your e-commerce business and modify it to suit your website. You will be able to copy the template once you have agreed to the disclaimer below.
Disclaimer
The document is a sample document sourced and collated from various sources available in or derived from the public domain and covers various terms and conditions/service terms used by e-commerce businesses/entities on their websites. This document is not a property of PayTabs Group and is being made available to the recipient as a sample document for reference purpose only. PayTabs Group has not reviewed or checked this document or its terms and conditions or content for its adequacy, accuracy or validity vis-a-vis applicable standards, regulations or rules and does not warrant or represent as such. By accessing this document, the recipient does so at their own risk and volition and with due advice of their legal counsel. In this context the recipient acknowledges that in no event shall PayTabs Group be liable for any damages, claims, liabilities, disputes, infringements or any related/resulting costs or expenses, howsoever arising, including without limitation damages for loss or profit.
I Agree to the above disclaimer
Use of this website is subject to the following conditions:
The content of the pages of this website is for your general information and use only as it is subject to change without notice.
This website uses cookies to monitor your browsing preferences. If you allow the use of cookies, personal information may be stored by us for use by third parties.
Neither we nor any third party provide any warranty as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
We acknowledge that such information and materials may contain inaccuracies or errors, and we shall not be liable for any such errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we will not be liable. It is your responsibility to ensure that any products, services or information available through this website meet its specific requirements.
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, feel and graphics. Reproduction is prohibited except in accordance with the terms of copyright, which forms part of these terms and conditions.
All trademarks used on this website that are not owned or licensed are acknowledged.
Unauthorized use of this website may result in a claim for damages and/or be a criminal offence.
This website may also contain links to other websites. These links are provided from time to time for your convenience to provide further information. These links do not imply that we endorse the site(s).
We assume no responsibility for the content of the website(s) linked to this website.
RETURN & EXCHANGE - [RESTAURANTS]
We are happy to assist you and attend to your queries.
Exchange due to the perishable nature of our products, we do not accept returns. If you are not satisfied with your purchase, you must contact us within a day of receiving your order. We reserve the right to limit returns and exchanges, and can only offer one replacement per consumer.
In case of cancellation or change of order please note any change in order must be notified to us within an hour on the same business day. If it is outside this timetable, we cannot guarantee a change or cancellation.
For more information, please do not hesitate to contact us on the contact numbers shown on our website.
RETURN & EXCHANGE - [PHYSICAL PRODUCTS]
Customers can raise a request to return new products if they wish to do so, or when they are not satisfied with the product, or because there is a defect in it, within 7 days from the date of receiving the order.
To raise a return request, please contact us through the following contacts
• Phone **************
• E-mail **************
Exceptions:- products that have been damaged as a result of misuse, such as scratches, or malfunctions caused by the use of wrong voltage, or the loss of some parts of the product (such as the manual, accessories ...).
Item must be in its original box upon return, with manual and all accessories included.
Warranty refunds, exchanges and repairs require original proof of purchase.
One of our customer service representatives will contact you to confirm the return request, after completing the process of inspecting the product to ensure that it is free of defects.
The refund process begins once the returned product is agreed to match the terms of the return, and the refund is made within 14 days depending on the payment method used.
RETURN & EXCHANGE - [SERVICES]
If canceled before 72 hours, the buyer will be refunded in full through the original payment method of the purchase.
Refunds will only be made through the original payment method used for the purchase
RETURN & EXCHANGE - [DIGITAL GOODS]
Refunds will only be made through the original payment method used for the purchase.
Refunds apply if website.com does not deliver the goods to the buyer at the shipping address/email/user dashboard.. For digital/virtual products purchased, refunds are applicable if, for any reason due to website.com, do not deliver the requested product to the buyer if the product is not valid.
SHIPPING POLICY - [RESTAURANTS]
Delivery time within 30 to 45 minutes
The speed and accuracy of delivery depends on the information you fill in when registering on our website, so please make sure to provide us with a valid mobile phone number in order to contact you when delivering your order
SHIPPING POLICY - [PHYSICAL GOODS]
The products are delivered using companies specialized in delivering orders within the kingdom of saudi arabia within a period not exceeding five working days, without calculating holidays and vacations, according to the policies of the shipping companies.
In the event that the order reaches the address specified by you and it is not possible to receive it, please contact customer service and set another date for the delivery of the order. The demand.
Waal perfumes company disclaims any responsibility for any order that has not been delivered within 30 days from the date of the order.
We are also pleased to inform you that the official working days are from sunday to thursday, and that delivery is not available on fridays, holidays and public holidays.
SHIPPING POLICY - [SERVICES]
Services are provided to you according to the pre-agreed period of time when purchasing the service, and it is subject to the agreement and the information included when ordering the service.
SHIPPING POLICY - [DIGITAL GOODS]
Digital or virtual products will be delivered to the user's registered email account and no physical delivery will be required unless the receipt is physically requested.
The user will be able to login to their registered account and download or view the purchased digital product
The user agrees and acknowledges that they have read the merchant, issuer or publisher description, restrictions, terms and conditions, and system requirements for any product prior to making a purchase.
Instructions and terms are available before the checkout page and are supported by links to the terms and conditions of the publisher, exporters or merchants.
Customers should carefully read the manual or "before use" instructions for each purchased product before using the product.
يخضع استخدام هذا الموقع للشروط التالية:
محتوى صفحات هذا الموقع هو لمعلوماتك العامة واستخدامها فقط حيث أنه يخضع للتغيير دون إشعار.
هذا الموقع يستخدم ملفات التعريف لمراقبة تفضيلات التصفح. إذا سمحت باستخدام ملفات تعريف الارتباط، فقد يتم تخزين المعلومات الشخصية من قبلنا لاستخدامها من قبل أطراف ثالثة.
لا نقدم نحن ولا أي طرف ثالث أي ضمان فيما يتعلق بدقة و توقيت، أو أداء أو اكتمال أو ملاءمة المعلومات والمواد الموجودة أو المعروضة على هذا الموقع لأي غرض معين.
نقر بأن مثل هذه المعلومات والمواد قد تحتوي على معلومات غير دقيقة أو أخطاء، ونحن لا نتحمل المسؤولية عن أي من هذه الأخطاء إلى أقصى حد يسمح به القانون.
إن استخدامك لأي معلومات أو مواد على هذا الموقع يكون على مسؤوليتك الخاصة بالكامل، ولن نتحمل المسؤولية تجاهه. تقع على عاتقك مسؤولية التأكد من أن أي منتجات أو خدمات أو معلومات متاحة من خلال هذا الموقع تفي بمتطلباته المحددة.
يحتوي هذا الموقع على مواد مملوكة أو مرخصة لنا. تشمل هذه المواد، على سبيل المثال لا الحصر، على التصميم والتخطيط، والشكل والمظهر والرسومات. يحظر النسخ إلا وفقًا لأحكام حقوق الطبع والنشر، والذي يشكل جزءًا من هذه الشروط والأحكام.
يتم الاعتراف بجميع العلامات التجارية المستخدمة في هذا الموقع والتي ليست مملوكة أو مرخصة.
الاستخدام غير المصرح به لهذا الموقع قد يؤدي إلى مطالبة بالتعويض عن الأضرار و / أو يكون جريمة جنائية.
قد يشتمل هذا الموقع أيضًا على روابط لمواقع أخرى. يتم توفير هذه الروابط من وقت لآخر لراحتك لتقديم مزيد من المعلومات. لا تعني هذه الروابط أننا نؤيد الموقع (المواقع). لا نتحمل أي مسؤولية عن محتوى الموقع (المواقع) المرتبطة بهذا الموقع.
الاسترجاع والاستبدال [المطاعم]
يسعدنا مساعدتك وإدارة جميع طلباتك.
الاستبدال نظرًا لطبيعة منتجاتنا القابلة للتلف ، لا نقبل المرتجعات. في حالة عدم رضاك عن مشترياتك ، يجب عليك الاتصال بنا في غضون يوم من استلام طلبك. نحتفظ بالحق في تقييد عمليات الاسترداد والاستبدال ، ولا يمكننا تقديم سوى بديل واحد لكل مستهلك.
الإلغاء أو تغيير الطلب يجب إبلاغنا بأي تغيير في الطلب قبل غضون ساعة في نفس يوم العمل. إذا كان خارج هذا الجدول الزمني ، فلا يمكننا ضمان التغيير أو الإلغاء.
لمزيد من المعلومات، نرجو ألا تترددوا في الاتصال بنا على ارقام التواصل لنا والمعروضة على صفحتنا التجارية.
الاسترجاع والاستبدال [المنتجات الملموسة]
يمكن للعملاء التقدم لإرجاع المنتجات الجديدة في حال رغبتهم بذلك، أو عند عدم رضاهم عن المنتج، أو بسبب وجود عيب فيه، وذلك خلال 7 أيام من تاريخ استلام الطلب.
للتقدم بطلب إرجاع يرجى التواصل معنا من خلال جهات الاتصال التالية :
هاتف: **************
البريد الالكتروني: **************
الاستثناءات:- المنتجات التي تعرضت للتلف نتيجة لسوء الاستخدام ، مثل الخدوش، أو الأعطال الناجمة عن استعمال جهد كهربائي خاطئ، أو فقدان بعض أجزاء المنتج (مثل الدليل والملحقات ...).
يجب أن يكون المنتج في علبته الأصلية عند الإرجاع ، مع وجود الدليل وكافة الملحقات.
تتطلب عمليات استرداد الأموال والاستبدال والإصلاحات المدرجة ضمن الضمان وجود إثبات الشراء الأصلي.
يقوم أحد ممثلينا في خدمة العملاء بالتواصل معك لتأكيد طلب الإرجاع، بعد الانتهاء من عملية فحص المنتج للتأكد من خلوه من العيوب.
تبدأ عملية استرداد الأموال بمجرد الموافقة على مطابقة المنتج المسترجع لشروط الاسترجاع، ويتم استرداد الأموال في غضون 14 يوم بحسب طريقة الدفع المستخدمة.
الاسترجاع والاستبدال [الخدامات]
في حال تم الإلغاء قبل 72 ساعة يتم إعادة المبلغ كامل للمشتري من خلال طريقة الدفع الأصلية للشراء، لن يتم استرداد الأموال إلا من خلال طريقة الدفع الأصلية المستخدمة للشراء.
الاسترجاع والاستبدال [المنتجات الرقمية]
لن يتم استرداد الأموال إلا من خلال طريقة الدفع الأصلية المستخدمة للشراء.
تسري عمليات رد الأموال إذا لم تقم website.com بتسليم البضائع إلى المشتري على عنوان الشحن/البريد الألكتروني/لوحة تحكم المستخدم. بالنسبة للمنتجات الرقمية / الافتراضية التي تم شراؤها ، تسري عمليات استرداد الأموال إذا ، لأي سبب من website.com الأسباب بسبب
لا نقوم بتسليم المنتج المطلوب الى المشتري في حالة عدم صلاحية المنتج.
سياسة الشحن [المطعم]
مدة التوصيل خلال 30 إلى 45 دقيقة.
سرعة ودقة التوصيل تعتمد على المعلومات التي تقوم بتعبئتها عند التسجيل على موقعنا، لذا يرجى التأكد من تزويدنا برقم هاتف محمول صحيح من أجل التواصل معك عند توصيل طلبك.
سياسة الشحن [المنتجات الملموسة]
توصيل المنتجات يتم باستخدام شركات متخصصة في توصيل الطلبات داخل المملكة العربية السعودية خلال مدة لا تتجاوز خمسة أيام عمل بدون احتساب أيام العطل والإجازات حسب سياسات شركات الشحن.
في حال وصول الطلب إلى العنوان المُحدد من قِبلك وتعذر استلامه، يرجى التواصل مع خدمة العملاء وتحديد موعد آخر لتوصيل الطلب، ولتجنّب التأخر في توصيل الطلب نرغب بالتنويه على ضرورة الرد على المكالمات الواردة على جوالك حتى يتمكّن المندوب المسؤول عن التوصيل من التنسيق معك على موعد إيصال الطلب.
شركة وعل للعطور تخلي مسؤوليتها عن أي طلب لم يتم تحديد موعد توصيله خلال 30 يوم من تاريخ الطلب.
كما يسعدنا إبلاغكم بأن أيام العمل الرسمية هي من الأحد إلى الخميس، وأن التوصيل غير متاح في يوم الجمعة وأيام العطل والأعياد الرسمية.
سياسة الشحن [الخدامات]
يتم تزويدكم بالخدمات حسب المدة الزمنية المتفق عليها مسبقا عند شراء الخدمة وهو خاضع للأتفاقية و المعلومات المدرجة عند طلب الخدمة.
سياسة الشحن [المنتجات الرقمية]
سيتم تسليم المنتجات الرقمية أو الافتراضية إلى حساب البريد الإلكتروني المسجل للمستخدم ولن تكون هناك حاجة للتسليم المادي ما لم تكن الإيصال المطلوب ماديًا.
سيتمكن المستخدم من تسجيل الدخول إلى حسابه المسجل وتنزيل أو عرض المنتج الرقمي الذي تم شراؤه.
يوافق المستخدم ويقر بأنه قرأ وصف التاجر أو المُصدر أو الناشر والقيود والشروط والأحكام ومتطلبات النظام لأي منتج قبل إجراء عملية الشراء.
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