5 Parts Of Your Freelancing Business That Are AI-Ready

When you think of artificial intelligence, you’ll think of huge companies using it to manage large warehouses and thousands of customers. If you’re a smaller enterprise though – say, a freelancer-type company – you’ll still have several areas of your business that are ready and waiting for AI. That might seem outlandish, but it’s true!

Yes, even the most novice freelancer can benefit from the wonders of AI. From cybersecurity to customer support to researching and offering personalized service, AI is right for any freelancer. With that said, here’s just some parts of your business that can benefit from AI, and help you get more from them:

1 – Cybersecurity

 You very likely conduct a lot, if not all, of your business online. That means that customers have to trust you with a lot of their personal info, including their banking details. You need to be able to assure them that you’ll keep them safe, and that includes using several technologies to encrypt them.

AI is improving this process, by helping you secure your online business. A good machine learning AI can see patterns that lead to a cyber-attack before you can, so it can start putting countermeasures in place. It’ll also go through the data to find the source. Once it knows the source, it can defend against it. It essentially acts as an extra security guard, helping keep you and your customers safe.

2 – Customer Support And Experience

 When you think of customer support, you’ll think of a human team ready and waiting at the end of a phone to help support your customers. Of course, there’s a lot that has to be done by humans here, but you can lighten the load using AI.

Fortunately, for freelancers, there are online payment or store systems like Paymes that can help you connect and do business with clients. You can give your clients the option to submit their payments either through a special link (that you create) or through a QR code. And, if your clients prefer to pay through their social media, then they can, since Paymes is a verified social media payments partner. With more security and less paperwork, payments are easy for both you and your clients. It helps retain customers and bring in more sales, which is perfect for you as a small business owner. It’s the perfect online tool for freelancer companies.

3 – Personal Assistants

 Yes, you can use AI as a personal assistant. “That’s something that you can put to use even if you’re a very small or new company, and aren’t able to hire a human assistant” says Jason McDowell, a tech blogger at Write My X and 1 Day 2 Write. “These AIs will be able to do things like manage your calendar, reply to emails, and other regular tasks.”

These are tasks that are important, but routine. They take up a lot of time and as a business owner, that’s something that you just don’t have a lot of. That’s why an AI personal assistant is something that more people are taking advantage of.

4 – Data Research

 As a business owner, you want to be reaching your audience where they are, when they need you the most. In the past, to ensure you’re doing that you’d have to do hours of data research, trying to understand your customer and where they’re coming from.

Now though, you can use AIs to do this for you. They will be able process huge amounts of data in a short amount of time, ensuring that you don’t have to. It saves time too, so you’ll be able to address trends in the market as and when they happen.

5 – Personalization

 This is something that you’ll want to look into, especially as a small business owner. “When your customer feels as though you understand them, they’ll be more likely to be loyal to your brand” says technical writer Harriet Inglesford, from Origin Writings and Brit Student. “You can offer personalization in so many different ways.” That can be by adding their name to emails you send out, to giving them personalized recommendations when they visit your site.

This is something that can be achieved with the right AI. For example, you’ll see Netflix do this by monitoring the past shows that a user has watched, and use that information to recommend similar shows that the user may want. That inspires them to keep watching and using the service, as it can give them the content they want.

Wrapping Up

 As you can see, there are lots of ways in which AI can help your business. These areas of your business can greatly benefit from AI, so now’s the time to look into it and see how it can help you.

And, don’t forget: If you need a solution for selling and for collecting your fees and payments instantly, then Paymes is your go-to solution for ensuring that you have a great business experience as a freelancer!

George J. Newton
George J. Newton is a tech writer with Academic Brits and Dissertation Writing Service, where he covers advances in tech and business. He also writes for Next Coursework .